Do Not Sell My Personal Information
Your Rights Under CCPA
What Does “Selling Information” Mean?
Under the CCPA, the term “sale” refers to the sharing or transfer of personal information to third parties for a business advantage — even if no monetary compensation is involved.
At BetterShoes, we do not sell your personal information to third parties for marketing or promotional purposes.
If our practices change in the future, we will inform you and offer a clear option to opt out.
How to Opt-Out of Personal Information Sharing
If you would like to opt out of any current or future sharing of your personal information, you may submit a formal request using one of the following methods:
Email: Send a message to contact@BetterShoes.com with the subject line: “Do Not Sell My Personal Information”
Online Contact Form: Visit our Contact Page to submit your opt-out request directly.
We will respect your request unless the sharing of your information is legally required or necessary to fulfill a business transaction, such as processing your order.
Verification Process
To safeguard your privacy and prevent unauthorized access, we must verify your identity before processing any CCPA-related requests.
You may be required to provide:
– Your order number
– The email address linked to your account
– Additional information (if needed) to confirm your identity
This verification process helps ensure that your personal information remains secure at all times.
Important Notes
Response Time: We will respond to verified requests within 45 days of receiving them. If more time is needed, we may extend the response period by an additional 45 days and will notify you of the extension.
Legal Exceptions: Certain information may be exempt from deletion or opt-out requests due to legal, security, or operational reasons, such as fraud prevention, regulatory compliance, or essential customer service functions.
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